Privacy Policy

Redro LLP, a one-stop dining solution app, is committed to ensuring the privacy and security of your personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and the choices you have regarding your data.

1. Information We Collect

1.1. Account Information

When you register with Redro LLP, we collect basic account information such as your name, email address, date of birth and phone number.

1.2. Food Pre-Ordering Data

To enhance your experience with our app's food pre-ordering feature, we may collect information about your preferences, favourite dishes, and order history.

1.3. Location Data

Redro LLP may collect location data to provide you with tailored services, including table reservation and food pre-ordering based on your vicinity.

2. How We Use Your Information

2.1 Personalization

We use your data to personalise your experience, including recommending dishes based on your preferences and streamlining the food pre-ordering process.

2.2. Communication

Redro LLP may use your contact information to send important updates, promotions, and information related to your reservations and food pre-orders.

2.3. Service Improvement

Your feedback and usage patterns help us enhance our services, including refining our food pre-ordering feature to better suit your needs.

2.4..Sharing of Information

Redro LLP respects your privacy, and we do not sell or share your personal information with third parties for their marketing purposes.

3.Your Choices

3.1. Account Settings

You can update and manage your account information, including food preferences, through the settings in the Redro LLP app.

3.2. Communication Preferences

You have the option to opt-out of promotional emails or notifications related to reservations and food pre-orders.

3.3 Security

We implement industry-standard security measures to protect your personal information, including encryption and secure data storage.

4. Use of the Platforms and Redro Account

4.1 Registration and Account

You will need to register for a Redro account to use the Platform. When you register for a Redro account, you are required to provide your personal information, including a valid email address, a mobile phone number. Depending on the payment method you opt for, you may need to provide us with your bank, credit card details, UPI ID or any other form of acceptable payment.

4.2 Information Accuracy

Redro LLP shall not be liable for Orders that encounter issues due to incomplete, incorrect, or missing information. You are obliged to provide information that is complete, accurate, and truthful for the proper processing of the Order, including contact information.

4.3 Account Deactivation

If you wish to delete your Redro LLP account, please send us an email requesting the same. We may restrict, suspend, or deactivate your Redro LLP account and/or use of the Platforms if we reasonably believe that someone other than you is using your Redro account or where you are suspected or discovered to have been involved in any activity or conduct that is in breach of these Terms, policies, and guidelines or involved in activity or conduct which we deem, in our sole discretion, to be an abuse of the Platforms.

5. Restrictions

5.1 Prohibited Activities on the Platforms

The following is a non-exhaustive list of the types of conduct that are illegal or prohibited on the Platforms. Redro LLP reserves the right to investigate and take appropriate legal action against anyone who, in Redro LLP's sole discretion, engages in any of the prohibited activities.

5.2 Prohibited activities include, but are not limited to the following:

Using the Platforms for any purpose in violation of local, state, or federal laws or regulations.

Posting any content that infringes the intellectual property rights, privacy rights, publicity rights, trade secret rights, or other rights of any party.

Posting content that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful, or otherwise offensive.

Posting content that constitutes cyber-bullying.

Posting content that depicts any dangerous, life-threatening, or otherwise risky behavior.

Posting telephone numbers, street addresses, or last names of any person.

Posting URLs to external websites or any form of HTML or programming code.

Posting anything that may be considered “spam.”

Impersonating another person when posting content.

Harassing, threatening, stalking, or abusing any person on the Platforms.

5.3.Engaging in any other conduct that restricts or inhibits any other person from using or enjoying the Websites or that, in the sole discretion of Redro LLP, exposes Redro LLP or any of its customers, suppliers, or any other parties to any liability

6. Representations, Warranties, and Limitation of Liabilities

6.1 Representations and Warranties

You acknowledge and agree that the content on the Platforms is provided on an "as is" and "as available" basis. While Redro LLP makes reasonable efforts to ensure the provision of the Platforms and the services we offer, we do not warrant or represent that the Platforms shall be provided in a manner that is secure, timely, uninterrupted, error-free, free of technical difficulties, defects, or viruses.

6.2 Limitation of Liability

To the extent permitted by law, Redro LLP (which shall include its employees, directors, agents, representatives, affiliates, and the company) excludes all liability for loss or damage that you or any third party may incur in connection with our Platforms, our services, and any website linked to our Platforms and any content or material on it.

7. Changes to Privacy Policy

Redro LLP may update this Privacy Policy to reflect changes in our services. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or the data we collect, please contact us at support@redronow.com.

By using the Redro LLP app, you agree to the terms outlined in this Privacy Policy

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